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Thursday, June 11, 2020

Phase 2, a return to normalcy!

Beginning Friday, June 12, 2020, Northern Virginia businesses including restaurants will enter 
Phase 2, allowing a return to inside seating and service with the following restrictions:

- We will utilize approximately every other table, in order to maintain 50% capacity 
and social distance.

- Maximum party size of 10.

- Bar service is not permitted.

- If full, please wait outside.  You can order a drink and we'll call you when your table is ready!  


We look forward to a return to normalcy and seeing all of you, 
thank you so much for your support!

Friday, May 29, 2020

Phase 1 re-opening, we are up & running!

Well folks, we have weathered the storm thanks to you, our loyal patrons, THANK YOU!  Today, Friday, May 29, 2020 we have begun "Phase 1" re-opening.  This means that in addition to carry-out, we are able to serve diners outside on our patio.  NO indoor seating yet : (

While this is a small concession to the stay-home order, we are certain that everyone is eager to get out and dine-out again!  Due to the added logistics required to ensure everyone's safety, the last thing we want to deal with is managing reservations.  This said, our limited patio seating will be on a first come, first served basis.  We only have 7 tables, each seats only 4, so please limit your party to 4.  We want to give other families a chance to enjoy dining-out as well.  If there is a wait, order a drink from our bar and enjoy it in your car- we'll call you when a table becomes available : )


PHASE 1 FOR EVERYONE!


All staff, front & back-of-house are to wear face coverings. Patrons are exempt while dining.

 Tables are at least 6’ apart, maximum party of 4 per table.

According to the CDC, CV is primarily spread via transmission of respiratory droplets from an infected person- talking, coughing or sneezing; that may come into contact with the nose or mouth of a healthy person who is within close proximity.  


-       CV is less likely to be transmitted from skin to surface contact.  However, out of an abundance of caution we will:

-       Provide an alcohol-based hand sanitizer station outside for your convenience and also encourage you to use our washrooms inside

     -       Sanitize our tables & chairs after each use

- Use disposable paper products in lieu of our 
  usual linens

     -       Machine wash & chemically sanitize our table wares

     -       Sanitize our menus after each use


Monday, April 13, 2020

OPEN DAILY! (temporary hours)

We are OPEN DAILY!
11 AM - 9 PM

Patio Seating
Dine-in (max party size of 10) 
Carry-Out:
703-820-5775 

Phone payment & curb-side pick-up available upon request.

We look forward to getting though this together, 
see you soon and be safe!


Please read our post regarding
Covid-19 below.

Tuesday, March 31, 2020

A note to our valued customers regarding Covid-19

Dear valued patrons & friends,

In these uncertain times, please know that your well-being is always our first priority and we are taking necessary pre-cautions to help mitigate spread of the Corona Virus.  

In addition to practicing safe food handling procedures per Health Department guidelines; we are frequently & thoroughly washing our hands w/ anti-bacterial soap and/or using hand sanitizer, minimizing bare hand contact and/or wearing disposable gloves, wiping down high-contact surfaces and menus with bleach and spraying disinfectant where appropriate.  Any staff experiencing illness/ symptoms will be sent home until recovery.  With this said, according to the CDC, there is no evidence that this Virus is spread through food.  

Thankfully, we are all healthy at this point and we hope the same for you.  In the meantime, we are monitoring the news and following federal & local guidelines.  

As always, our full menu is available for carry-out and delivery is available through all major third-parties (Door Dash, Postmates, Grub Hub, Uber Eats).  Don't forget we have a market around the corner stocked with ingredients for cooking Thai at home.  Here, you'll also find a pop-up noodle shop called "Zaap" for a quick bite, carry-out and daily-made grab & go Thai street fare.   

We look forward to getting through this tough period together and seeing you soon!  Please be safe and as always, thank you for your support.

Sincerely,
Duangrat's

Friday, March 20, 2020

KHOB KHUN, A SINCERE THANK YOU!

Dear friends, 

It's been an unprecedented week for all of us to say the least!  We are so grateful and humbled by your thoughts, support and patronage during these uncertain times and always.  We hope that everyone is safe and in good health.  We look forward to getting through this together and a return to life as we know it.  Thank you from the bottom of our hearts!

Sincerely,
Duangrat's



Thursday, June 29, 2017

DOOR DASH (Post Mates, Grub Hub, Uber Eats) customers please read!

Third-party delivery customers please read

Some restaurants are partnered with third-party delivery services (DoorDash, UberEats, GrubHub, PostMates), Duangrat's is NOT.  There is no affiliation, association, partnership, representation, contract, compensation, etc.

You might ask, "How or why is your menu available on these websites?"  To make a long story short, it is apparently not illegal for these delivery companies to "hijack" (copy & paste) restaurant menus without consent.  This is because these services act as a "restaurant taxi" on behalf of the customer; NOT as a delivery driver of the restaurant.  

Once a menu is hijacked, some delivery services take the liberty of inflating the restaurant's menu prices and/or charges the customer an additional service fee.  We are not a fan of this "double-dipping" practice.  Rather, we believe in fair, face-value pricing and transparency. 

When you place an order through their portal, your payment is collected solely by them.  Their agent phones us your order.  They dispatch a driver, who pays us with a credit card upon pick-up.  

This non-consensual "partnership" between delivery service and restaurant means that the line of communication is effectively one-way, i.e. the service can call the restaurant, but not vice-versa.  Therefore, if an issue ever arises with an order, the customer must contact the delivery service, which then calls the restaurant.  This middle-man process between the three parties may significantly delay the delivery!  


With that said, we recognize that in today’s World, a third-party delivery service is convenient and mutually beneficial to all involved.   Mistakes have been few and far between, so we will allow them to carry on.  However, for aforementioned reasons, we cannot take responsibility for any errors, delays, issues, that may arise with the delivery.  


Should we determine that these services are disruptive and/ or misrepresent our brand, products & services, we will take action to have our menu removed from third-party websites.